Keep in mind: Sometimes your smartphone needs just a reboot!



1. I've shaken the phone but nothing happens

Reboot your device.

If the problem persists you might have a sensor problem.

Go to google play, get a sensors-tester app, then check if everything works fine.

If the problem persists you do have a sensor problem.



2. I've tilted the phone but nothing happens

Reboot your device.

If the problem persists you might have a sensor problem.

Go to google play, get a sensors-tester app, then check if everything works fine.

If the problem persists you do have a sensor problem.



3. I've some problem talking with Irma even if I switched to "Airplane mode"

Turn off wi-fi, turn off mobile data and turn on airplane mode! (Your phone must be 100% offline in that part!)

Mind that a leaky connection, might freeze the app for up to 1 minute in some devices.



4. I've some problem with "the penguin" part

Reboot your device.

If the problem persist you need to set-up your smartphone compass.

Go to google play, get a compass app, then follow the instructions to calibrate the compass sensor.

If the compass works fine, reboot your device and go playing with the penguin.

If the problem persists you do have a sensor problem.





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